Interaction Designer - Planning Inspectorate - HEO

We are looking for an experienced, proactive and engaging Interaction Designer to work within the Planning Inspectorates Digital Service Teams. You’ll be working with a multidisciplinary team to help deliver changes to our citizen facing and internal digital and data services that will change the way the Planning Inspectorate delivers an excellent service for our customers.  

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.

We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. 

For further information on the Planning Inspectorate, please see the information pack attached. You can also view our careers page at Civil Service Careers

Job description

We are looking for an experienced interaction designer who is motivated and proactive in working in multi-disciplinary teams to develop and implement solutions in line with Planning Inspectorates’ strategic direction and goals.    

You will work collaboratively with a multi-disciplinary project team, to analyse problems and outline and prototype designs to solve those problems, helping to ensure that services are user focussed and clear, and ensuring new ways of working are embraced and our services delivered in line with project goals and delivery cycles. You will be an integral part of the digital team whilst working on the project and helping to maintain design standards whilst improving processes, strategies, and methods.    

For full information on the role and assessment process please refer to the candidate pack attached. 

Office Attendance 

This role is contractually based at Temple Quay House, Bristol which is currently out of use due to undergoing refurbishment work. In the interim, we have the use of alternative office space in very close proximity to Bristol Temple Meads railway station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview.

Person specification

Essential Criteria

• Experience of working in multidisciplinary teams to embed user-centred design practices and deliver continuous user research. 
• Experience of applying Agile principles in practice.  
• Experience of designing interactions professionally for the web and mobile in a range of design environments.  
• Demonstrable experience of user centred interaction design including sketching and workable prototypes. 
• Demonstrable experience of prototyping in HTML & CSS. 
• Experience with a wide range of design software (e.g. Sketch, Creative Suite). 
• Knowledge of accessibility guidelines and experience of ensuring that digital services are accessible to all users, including users with low digital skills. 

Desirable Criteria

• Experience designing GOV.UK services and the Government Service Standard.
• Experience of using the GOV.UK prototyping kit.  

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Demonstrable experience of prototyping in HTML & CSS.